Edit: Not every bad rating is a spam rating. My partner brought my car in to M Service, and both our names are on the paperwork (albeit misspelled). You can't accuse someone of being a spammer just because a name doesn't perfectly match your records. My partner brought the car in and got an estimate of $330 for a new battery, oil change, and tire rotation (which is about what we've paid in the past). When they went to pick it up, suddenly the charges were $732. No one called us ahead of time to confirm if the additional charges would be acceptable before they continued working on the car. One of the charges was $80 just to inspect the battery, even though we had already told them to just replace it (that was in addition to the $85 for the general car inspection). On top of that, M Service didn't even inspect the battery correctly. They claimed it had somehow lasted 10 years without replacement (which would be remarkable), even though I have paperwork showing it was replaced 5 years ago. Eventually we were able to only get a partial refund and no apology. Overall, their prices are extremely high. In the past I've had a tire rotation, oil change, and inspection of the car for $90. At M Service, that cost $432. My previous battery service was $215, at M Service it ended up being $437.
This person was never a customer of ours and this is a spam rating. If you are a real customer posting under a nickname, please contact the shop we would love to help you. Thanks
- M Service, Inc.