Walnut Creek Auto Repair

2102 reviews
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5

I'm usually uneasy about taking my BMW anywhere other than the dealer, but M Service changed my mind. I brought in my M8 Competition for brake replacement, and they delivered exactly as promised, on time, at a price noticeably below what BMW quoted — and the final bill matched the quote with no surprises. What stood out most was their knowledge. I asked about a few other things I'd been considering for the car, and the advice I got was genuinely expert, not a sales pitch. The staff was courteous and patient with every question I asked. If you own a BMW and have been reluctant to go outside the dealer network, this is the shop. Highly recommend.

5

Quick and easy, plus great communication. It's the second time we've taken our Audi Q7 to get serviced here, and we've been happy with their work and customer service.

Thank you for being a loyal customer and for taking the time to share your positive experience with us! We look forward to serving you and your Audi Q7 again in the future.

- M Service, Inc.
5

Very thorough in what they do and how they report it. We keep coming back, so that should be an indicator of their quality

Thank you for the kind words, Miguel! We're thrilled to hear that you appreciate our thoroughness and continue to choose us. Customer satisfaction is our top priority here at M Service Inc., and we're glad to have earned your trust. If you ever need anything, please don't hesitate to reach out. Take care! -Dante

- M Service, Inc.
5

My first time to bring my car here for maintenance. So far, Dominic explained well what needs to be done and answered my questions. I like that they took pictures and able to send it electronically to be reviewed by me.

Thank you for trusting your car with us, Ludy! We're glad your first visit went smoothly and you appreciated our transparent communication. It's important to us that our customers feel informed and involved in the maintenance process. We're here to provide top-notch service whenever you need us. Safe travels!-Dante

- M Service, Inc.
5

Great service!

Thank you for the kind words! We are thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future.

- M Service, Inc.
5

Customer service is top notch!

Thank you for your kind words! We always strive to provide top-notch customer service. We look forward to serving you again soon.

- M Service, Inc.
5

seriously cant believe i waited so long to come here. the guy at the counter was super helpful and walked me through everything without making me feel rushed. my car needed some work and they got it done way faster than they said they would. its not cheap but honestly you get what you pay for and this place delivers. already planning to bring it back next time.

Thank you for giving us a chance! We're thrilled to hear about your positive experience with our helpful staff and efficient service. We strive to provide great value for our customers and look forward to welcoming you back next time. See you soon!

- M Service, Inc.
5

These guys are great. They are efficient and easy to work with! We plan on bringing our other car to them for future service.

Thank you for the kind words! We're thrilled to hear about your positive experience with us. We look forward to servicing your other car in the future. See you soon!

- M Service, Inc.
5

Thank you for the stars! We appreciate your support and look forward to serving you again.

- M Service, Inc.
5

We have taken our cars to M Service for over 20 years and have always received ethical, professional and personal service, would not think of going anywhere else.

Thank you so much for your continued trust in us, Scott and Marcia! We are thrilled to hear that your experience with M Service Inc. has been consistently positive over the past two decades. Providing ethical, professional, and personalized service is what we strive for every day. We are grateful for your loyalty and look forward to serving you for many more years to come! -Dante

- M Service, Inc.
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