Walnut Creek Auto Repair

These guys are great they do excellent work. They are professional and kind. I moved to Brentwood, but have my car towed to Walnut Creek just so they can do the work.

Best

Great service and they stand behind their work!

MService has been serving our cars for 15 + years. They have kept my 22 year old BMW in top shape. They make sure you understand the work that needs to be done and any potential problems. They are efficient, on time and very pleasant to work with. Their prices reflect what you would pay for excellent BMW service.

When choosing a company to service their vehicle, most people have expectations regarding: the quality of the needed service, professionalism of the office and technical staff, cost vs. price, time efficiency, communication about everything from the scope of work, to the time needed to perform it, honest dealings, and let's not forget the simple cornerstone of the positive, enjoyable customer experience - simple, genuine courtesy. Most of us have lived long enough to have sufficiently experienced businesses delivering on some of these things, and or failing to do so. Simply put, MService achieves, no exceeds each and every expectation listed here, and many more I'm certain I failed to mention. In a word, MService is "exceptional" in every way, period. Any business person.... actually, every business person should I believe strive to run their enterprise considering MService as a model to emulate. They are not the cheapest... nor should they be... but, they are the best.

Brenden and Dominic are extremely knowledgeable and helpful. I used to take my Mercedes to a dealership, but after a couple of bad experiences I looked for an independent service. Im so glad I found M service.

I was referred by a trusted friend who has been a long time client and now I will be too. I was treated like a client (not treated like a “girl” (yes that still happens. My car was expertly serviced with meticulous attention to detail!

We had M service flush our brake system, replace some worn and leaking coolant lines and hoses that were damaged, and replace the original 12V batteries in our 2026 X5. Hybrid. They also resealed a leaking valve cover and thermostat housing on my E39 M5. A arduous task that I surely wasn’t looking forward to. Great communication, excellent diagnosis and repair work. Very upfront and helpful coalition and delivery of information prior to work and summation thereof. I’d heard great things about this shop for decades. But never used them because I typically do most of my own repairs, maintenance, or modification. Life has got me in a place where I need to chose where and how I spend my time more wisely so I entrusted them to treat my vehicles as their own. Couldn’t be happier about my decision. The owner is an avid enthusiast himself along with the majority of his team. From the moment you speak to the gentleman at the front desk you’re treated like a friend and they’re always offering their assistance, knowledge, or expertise without being condescending or over the top at all. The techs are all very clean, neat, yet extremely productive. Even the shuttle van driver was a pleasure to chat with on our courtesy ride home. They’ll take the time to explain things if you’d like or follow up with you afterwards with extremely complete summation of work done including photos. To the whole team at M service, top down, are great to work with and I’d highly suggest their services if you have a BMW or Audi that you love and want great care for.