5

Fabulous team! It begins with a cheery greeting and continues with carefully keeping you informed about status of work being done. When you pick up your car they review all work and take time to answer questions.

5

Mercedes GLA250 service was great. Dante explained the post service routine to my spouse Barbara.

5

Dante checked out my car after I hit two pot holes coming out of the Posey Tube in Alameda. The car hit hard as I exited the tunnel after the second big rain storm this season. It flattened the inside rims on both wheels on right side of car. M Services completed visual and road tests, then completed the necessary repairs and realign the new tires. I’m so appreciative they recommended checking out any road hazard mishaps the last time my car was serviced. It.s nice to know the suspension is fine, Mercedes is safe again, and drives like a dream. I highly recommend M Service.

5

Very efficient and professional

5

Great job once again.

5

As always great service, explained the repairs done and areas checked in a professional manner. I wouldn’t go anywhere else!

1

I was referred to this business many years ago. I have spent thousands of dollars here and have been a loyal customer. However, the last 2 interactions I had with Dante and Scott were extremely bizarre and unprofessional. These 2 spoke to me very disrespectfully with arrogance and made me feel as if I owed them something. They also attempted to sell me expensive services and repairs that were not needed. I received 2nd and 3rd opinions from highly specialized shops that work on my specific vehicle and were told none of their recommendations were correct or needed. Based on their terrible customer service, and dishonesty, they lost my business. I will be giving my hard-earned money to a business that truly values their customers, and conducts themselves with integrity.

5

Fantastic service, very knowledgeable staff, excellent communication and shuttle is always available. We've been taking our vehicles to MService for about 5 years. Dante and his staff are great! Highly recommend.

5

Friendly and trustworthy. Great communication for repairs.

5

Dante and staff are super knowledgeable and communicate with their customers which is key. Polite and the shuttle is always available. Very happy with them for the 5 years we've been taking our BMW & Mercedes to them. Highly recommended!

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