Walnut Creek Auto Repair

Bought my first BMW in 1986 and been going there ever since.

M-Services is an honest and reliable automobile service center. Not too many around these days..

Thank You for Great GLA250W4 Service

Thorough, excellent service. Terrific follow-up and friendly customer service!

Always thorough inspections leaving my car always better when I leave than when I arrived.

I have been going to M Service for well over 15 years. I am always so pleased with the professional and clear information on what needs to be done with both my Mercedes and Porsche. I highly recommend M Service to anyone who has a German vehicle.

Quick, thorough service. Quality work. Good prices. Explained work done. Promptly brought my car into the service bay. Accurate estimation of finishing time.Written explanation of work done for my records. Used their shuttle service to get home and return to the center when work was done.

It is my pleasure to say a couple of positive comments regarding the service I received recently at Mport in Walnut Creek, California The service advisor and advisors were excellent!! From the beginning stages of scheduling my appointment, the professionalism Completely revealed itself This was before the car was even brought in for service The day of the service the follow up was over and beyond my expectations The complete checklist of items that were checked on the vehicle beyond what the car was brought in for was exactly what a customer wants to receive over and beyond the service expectation

I’ve been using M Service for over a decade. Their service is impeccable. They listen to me and are very thorough. Clearly they are car guys and love the job.

I had an emergency with my BMW i435 due to an oil leak that had gone unattended, and unknown to me, for quite a while. The damage was extensive. Fortunately, the warning lights came on and my wife, who was driving it near our daughter’s home in Walnut Creek, had my son-in-law take a look at it. He realized that there was more damage than he could address. They took the car to M Service in Walnut Creek as my son-in-law was familiar with them. They had a system where you could leave your car after closing time which helped. M Service called the next day and told me that they were going to take a look at the car and called me back. They did promptly and explained to me the condition of the car and what it would take to fix it. They also told me that before they undertook the extensive repair, they would ensure that the engine was OK. It was. They then emailed me a very detailed estimate listing all the parts needed and their cost as well as the labor cost and how long it would take to repair the car. They met the goal, and the actual cost came below the original estimate as they didn’t have to use some of the parts they ordered. Again, they provided a very detailed, 4 page invoice, listing all that had been done. In all the more than 60 years that I’ve been driving and had many cars repaired all over the country and abroad, I had never received the quality and comprehensiveness of service that these guys performed. They are now my car’s mechanics.