Walnut Creek Auto Repair

2060 reviews
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5

Always very polite and knowledgeable.

Thank you for the kind words, Mimi and Pablo! We're thrilled to hear about your positive experience with us. Our team takes pride in providing excellent customer service and ensuring your satisfaction. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon! -Dante

- M Service, Inc.
5

I appreciated the thoroughness in the assessment of my car’s status. I was consulted on every step of the service so there were no surprises when the job was completed.

Thank you for the great feedback. We are glad you appreciated the thorough assessment and clear communication throughout the service. Keeping you informed every step of the way is important to us, and we appreciate you trusting us with your vehicle.

- M Service, Inc.
5

The service/maintenance/repairs done at MService has always been outstanding. I recently took my 1994 BMW 540i in as it did not pass the first run of its smog test. Because I had not driven it for quite some time there were a lot of major issues with the car. The service I received was done very professionally and with great thought. From the first day I dropped off my car until I received it 10 days later, Brandon and the excellent tech team kept me updated almost daily as to what needed to be done to the car in order to get it running in the best order as possible. Kudos to all the great people who worked on my car! BTW, I breezed through my smog re-test. My best regards, M. Piper

We appreciate the kind feedback. It’s wonderful to hear your BMW is running so well and that our team’s attention to detail and communication made a difference.

- M Service, Inc.
5

Best in the business! When quality and integrity counts, you won’t find a better place.

We really appreciate this feedback. Providing honest, high quality service is always our priority, and your support means a lot to our team.

- M Service, Inc.
5

Thanks so much for your rating! We appreciate you and look forward to helping you again.

- M Service, Inc.
5

Brandon provided excellent service and explained in detail all the services they would be providing

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that Brandon provided excellent service and took the time to explain all the services in detail. We take pride in delivering exceptional customer experiences, and we're so happy to see that reflected in your visit. We look forward to serving you again soon!-Dante

- M Service, Inc.
5

M SERVICE has always gone out of their way to help me, and has provided excellent service for my car. Sallie

We appreciate your kind words, Sallie! It makes us happy to know that you have consistently received excellent service from us at M Service Inc.. Our team is committed to going above and beyond to ensure the satisfaction of our customers. We're always here to assist you with any of your car's needs. Thank you for choosing us! -Dante

- M Service, Inc.
5

MService always gives me the best service

Thank you for your kind words, Alexander and Chris! We are delighted to hear that you are consistently satisfied with our service at M Service Inc.. Please do not hesitate to reach out if you need anything else. We look forward to serving you again soon! -Dante

- M Service, Inc.
5

My 2013 Volkswagen Jetta has needed service for years. When I brought it to the VW dealership, they gave me a complicated explanation of their diagnostic, told me there was nothing they could do without thousands of dollars of work, and sent me on my way. When I finally gave in two years later and chose M Service, I was a bit nervous. However, my experience here was the complete opposite. Dominic was kind and explained their process in details that I could easily understand. He worked with me after a much more detailed diagnostic, so that I could choose the services my car needed within my budget. Now, my car is running smooth and I no longer need to worry. I will 100% be coming to M Service as long as I'm in the Bay Area.

Thank you for sharing your experience. We’re glad the process was clear and manageable, and that your Jetta is running smoothly again. Providing honest, thorough service that fits our customers’ needs and budget is always a priority, and it means a lot to know your visit reflected that. We look forward to helping you with your car for years to come.

- M Service, Inc.
5

Extremely professional, clear communication, quick turnaround time. They take as much time as you need to answer all your questions.

Thank you for the review. It’s great to know our team was able to answer your questions thoroughly and provide a professional, efficient experience. We look forward to helping you again.

- M Service, Inc.
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M Service Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call M Service, Inc. (925) 932-8744 if you have any issues in accessing any area of our website.