Walnut Creek Auto Repair

Prompt & Courteous

Everything was as expected

Great to finally talk with someone who wants to explain why things need to get done on my car, how the various parts work & is honest about what needs to right now & what can be put off for a few more months. The only thing my last tech wanted to discuss with me was my credit-card number & nothing else.I'll be brining my car to MService from now on.

Very Profesional, Scott was nice and very informative on repairs needed.

As always

This was the first time I used M Service, Inc. Jim was my service advisor. He was very professional and answered all my questions regarding the type of service I requested. He also explained the results of my service and informed me of the items that should be addressed next. The price of the services provided was also very reasonable. I will definitely be coming back.

I've worked with other shops in the area and while I've left satisfied that my car was taken care of, there was always some aspect of the service that was lacking. Accomodating as they may have been, they either used my car for a courtesy vehicle, incomplete execution of jobs required re-visits or the service manager was lacking in focus--all of which can adversely affect the consumer's level of trust. Not so with M service. From my first call and ability to secure a next-day apointment to the availability of a courtesy van and friendliness of the driver to Scott's recommendations and management of vehicle maintenance, I am totally hooked--and glad I don't have to keep looking for the "perfect" shop.

sorry ,i forgot , one more thing , too bad you are not open on saturdays, thats it , thanks.

you did an exelent job guys, in short words , you are good .thanks.

Service was just what I needed. Jim and Scott are always available to answer questions about repairs and what is needed for my service. Thank you!